Article 1 (Purpose)

These terms establish the conditions, procedures, rights, obligations, and other necessary matters between KRN Realty (hereinafter referred to as the “Company”) and members regarding the real estate brokerage platform service (hereinafter referred to as the “Service”) provided by the Company.

Article 2 (Definitions)

1. “Service” means the real estate brokerage platform and related services provided by the Company.
2. “Agent” refers to members who have real estate brokerage qualifications, access the Company's service, enter into a service agreement with the Company according to these terms, and use the real estate brokerage services provided by the Company.
3. “General User” refers to service users who can search for real estate listings and contact agents.
4. “Member” refers to all users who use the Company's services, including both Agents and General Users.
5. “ID” means a combination of letters and numbers determined by the member and approved by the Company for member identification and service use.
6. “Password” means a combination of letters or numbers set by the member to confirm their identity and protect confidentiality.

Article 3 (Effect and Amendment of Terms)

1. These terms become effective by posting on the service screen, email, or other methods of notification to members.
2. The Company may amend these terms when deemed necessary, and the amended terms become effective through notification in the same manner as in paragraph 1.
3. Members may request withdrawal if they do not agree to the amended terms.

Article 4 (Establishment of Service Agreement)

1. The service agreement is established when a person who wishes to become a member (hereinafter referred to as “Applicant”) agrees to the terms, applies for membership, and the Company approves such application.
2. General Users can use part of the service without a separate membership registration process, but can access additional services through membership registration.
3. The Company approves applicants' service use in principle. However, the Company may not approve or may terminate the service agreement after the fact for applications falling under any of the following:
   1. If the applicant has previously lost membership status under these terms
   2. If using a false name or another person's identity
   3. If false information is provided or required information is not provided
   4. Other cases where approval is difficult due to the applicant's fault
4. The Company may restrict or terminate a member's service use without prior notice in the following cases:
   1. Violation of these terms
   2. Illegal activities
   3. Violation of real estate laws in Agents' relevant jurisdiction
   4. Causing harm to other members
   5. Disrupting normal service operations

Article 5 (Change of Member Information)

1. Members can view and modify their personal information at any time through the personal information management screen (dashboard). However, names and real estate brokerage qualification information cannot be modified once registered.
2. Members must notify the Company of any changes to information provided during registration through the dashboard, email, or other methods.
3. The Company bears no responsibility for any disadvantages arising from failure to notify changes as specified in paragraph 2.

Article 6 (Provision and Change of Services)

1. The Company performs the following services:
   1. Providing property information listed by agents
   2. Providing profile information listed by agents
   3. Connection service between agents and customers
   4. Other services determined by the Company
2. When changing service content, the Company will notify all members of the reason and content of changes via email or the method specified in Article 8.
3. The Company may change all or part of the service after prior notice for service improvement.

Article 7 (Service Interruption)

1. The Company may temporarily suspend service provision in cases of maintenance, replacement, failure of IT equipment, communication disruption, third-party service provider failures, AI service errors or failures, payment processing system failures, database service failures, etc.
2. In case of service interruption under paragraph 1, the Company will notify users according to the method specified in Article 8.
3. The Company bears no responsibility for damages incurred by members or third parties due to temporary service interruption for reasons stated in paragraph 1.

Article 8 (Notice to Members)

1. When notifying members, the Company may do so via email addresses designated by members in advance.
2. For notices to unspecified multiple members, the Company will notify members through appropriate communication channels such as email at least seven days before implementation.

Article 9 (Member Obligations Regarding ID and Password)

1. Members are responsible for managing their ID and password.
2. Members must not provide or allow third parties to use their ID and password.
3. If members discover their ID and password have been stolen or are being used by a third party, they must immediately notify the Company and follow any guidance provided.

Article 10 (Member Obligations)

Members must not engage in the following activities:

1. Registering false information when signing up or changing profiles
2. Identity theft
3. Altering information posted by the Company
4. Transmitting or posting information (computer programs, etc.) other than that designated by the Company
5. Infringing on intellectual property rights such as copyrights of the Company and third parties
6. Acts that damage the reputation or interfere with the business of the Company and third parties
7. Disclosing or posting obscene, pornographic, violent messages, images, sounds, or other information contrary to public order and morals
8. Registering false property information
9. Repeatedly registering spam listings
10. Listings related to prohibited items or services
11. Acts and content that violate real estate brokerage laws

Article 11 (Copyright Attribution)

1. Copyrights and other intellectual property rights for works created by the Company belong to the Company.
2. Members must not use information with intellectual property rights belonging to the Company obtained through service use for commercial purposes through reproduction, transmission, publication, distribution, broadcasting, or other methods without prior consent from the Company, nor allow third parties to use such information.

Article 12 (Provision of Information and Advertisement Placement)

1. The Company may provide various information deemed necessary during service use to members through service announcements, service screens, email, and other methods.
2. The Company may place advertisements in locations and methods deemed necessary by the Company according to operational policies.

Article 13 (Subscription Management and Contract Termination)

1. Subscription Management (Membership Changes) - Agents Only
   • Agents can cancel paid subscriptions at any time by switching to free membership through the membership settings page in the dashboard.
   • When canceling a paid subscription, it changes to free membership, and paid membership benefits are maintained until the end of the current billing period.
   • Agents in free trial can cancel their subscription at any time during the trial period, and current benefits are maintained until the end of the trial period.
   • When agents with current paid memberships upgrade to higher plans (e.g., Gold to Diamond), the amount for the remaining period of the existing plan is automatically deducted, and only the actual difference is charged.
   • All paid memberships offer a 14-day free trial period.
   • Free trials are limited to once per agent and will not be provided if there is a history of previous free trial use, if the same email address, real estate license number, phone number, etc. has been used for a free trial, or if the Company determines it to be free trial abuse.
   • Paid billing automatically begins after the trial period ends.
   • No refunds are provided, but subscription cancellation is possible at any time.
2. Contract Termination (Account Deletion)
   • Members can apply for contract termination at any time by sending an email to hello@krnrealty.com, and the Company must process this immediately in accordance with relevant laws.
   • Account deletion requests must be sent from the email address registered during membership registration and must include clear deletion request language such as “Please delete my account.”
   • When a member terminates the contract, all member data is immediately destroyed. Once account deletion is processed, all your data (property information, profile, uploaded images, and all related information) will be permanently deleted and cannot be recovered. Therefore, please decide carefully before requesting account deletion.

Article 14 (Disclaimer)

1. The Company is exempt from responsibility for service provision in cases of natural disasters or equivalent force majeure preventing service provision.
2. The Company is not responsible for service use disruptions due to member's fault.
3. The Company is not responsible for the reliability, accuracy, etc. of information, materials, and facts posted by members in connection with the service.
4. The Company is not responsible for damages incurred by members in connection with service use due to the member's intentional or negligent actions.
5. The responsibility for the accuracy and legality of property information registered by agents lies entirely with the respective agent, and the Company bears no responsibility for this.

Article 15 (Governing Law and Jurisdiction)

1. Lawsuits filed between “KRN Realty” and “Members” shall be governed by the laws of the state of California.
2. Lawsuits regarding disputes between “KRN Realty” and “Members” shall be filed with the competent court under the Civil Procedure Act.